Returns & Exchanges

At ICEGIANT, we want you to be completely satisfied with your purchase. We offer a 30-day return policy for all items in their original, unworn condition with all tags attached.

Return Process

• 1.
  Initiate Your Request

  Log into our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all protective films and authenticity cards are included to avoid restocking fees.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off your package at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days.